Privacy Policy

Effective Date: Nov 2024

Welcome to Somalink! This Privacy Policy explains how Somalink collects, uses, discloses, and protects your personal information when you use our website, https://python.somalink.org/, and related services ("Services"). By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Services. The information we gather includes:

A. Personal Information You Provide

• Account Information: When you create an account, we may ask for information like your name, email address, phone number, and company name.
• Payment Information: To process payments, we may collect your billing address and payment method details, such as credit card or bank account information.
• Communication Data: When you contact us via email, chat, or other methods, we collect information about your communication, including any attachments.

B. Automatically Collected Information

• Log Data: We automatically collect log data when you access our Services. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of access.
• Device Information: We collect information about the device you use to access our Services, such as device type, operating system, and unique device identifiers.
• Usage Data: We may analyze how you use our website, including actions like clicks, pages viewed, and other engagement metrics.

C. Information from Third Parties

• Third-Party Authentication: If you choose to sign in via a third-party provider (e.g., Google, or Facebook), we may collect information from your profile, including your name, email address, and profile picture.
• Service Providers and Partners: We may receive information from our partners or other third parties to help enhance your experience.

2. How We Use Your Information

We use your information to operate, improve, and personalize our Services, including:

• Providing and Managing Services: To deliver our Services, respond to your inquiries, and process transactions.
• Improving Service Quality: To monitor usage patterns, detect issues, and improve the quality of our Services.
• Personalization: To tailor content and recommendations based on your preferences and usage.
• Marketing and Communications: To send promotional materials, newsletters, and updates. You may opt out of marketing emails at any time by following the unsubscribe instructions in our emails.
• Legal Compliance: To comply with legal obligations, including fraud prevention, compliance with Kenyan laws, and safeguarding our legal rights.

3. How We Share Your Information

We share your information only under the following circumstances:

A. With Service Providers

We share personal information with trusted service providers who assist us in operating our Services, such as payment processing, hosting, and customer support. These providers are obligated to protect your information and only use it for the purposes outlined in this Privacy Policy.

B. With Affiliates and Business Partners

We may share information with affiliates and business partners to help offer additional products or services relevant to you, provided we have your consent.

C. For Legal Reasons

We may disclose your information in response to legal obligations, such as requests from law enforcement, and government authorities, or as part of legal proceedings if required by law in Kenya or other jurisdictions.

D. With Your Consent

If you provide consent, we may share your information for additional purposes. We will clearly explain what information will be shared and for what purpose.

4. Data Security

We prioritize your data security and use a combination of technical, administrative, and physical measures to protect it:

• Encryption: We employ encryption and other security technologies to safeguard your data.
• Access Controls: Access to your data is limited to authorized personnel who require access for job responsibilities.
• Security Audits: Regular security audits and testing help identify vulnerabilities and reinforce our data protection measures.

While we strive to protect your data, no method of data transmission or storage is entirely secure. We encourage you to use strong passwords and take steps to secure your devices.

5. Your Rights

You have rights regarding your data under Kenyan law and other relevant data protection laws:

• Access and Correction: You can request access to the personal data we hold about you and correct any inaccuracies.
• Data Deletion: You may request that we delete your data under certain conditions, such as when the data is no longer needed or consent is withdrawn.
• Data Portability: In some cases, you have the right to request your data in a portable format.
• Objecting to Processing: You may object to certain data processing practices, including direct marketing and profiling.
• Withdrawing Consent: If we process your data based on your consent, you can withdraw it at any time.

Please contact us at [Contact Email] to exercise these rights. We will respond within 30 days or as required by law.

6. Retention of Personal Information

We retain your information as long as necessary to fulfil the purposes outlined in this Privacy Policy, including to comply with legal obligations and enforce our agreements. Once your data is no longer needed, we will delete or anonymize it, unless legally required to retain it longer.

7. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

8. International Data Transfers

As a company based in Kenya, we primarily process and store your data within Kenya. However, we may transfer data internationally to service providers or affiliates based in other jurisdictions. We will ensure that such transfers comply with applicable data protection laws, using standard contractual clauses or other legally recognized mechanisms.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide a personalized experience on our website. You can manage cookie settings through your browser or device preferences.

Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality.
• Analytical Cookies: Help us understand how visitors interact with our site.
• Marketing Cookies: Used to deliver relevant ads and measure campaign effectiveness.

You may opt out of non-essential cookies; however, this may limit some features.

10. Third-Party Links

Our website may contain links to third-party sites, which have separate and independent privacy policies. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their policies before submitting personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. We will notify you by email or through a prominent notice on our website when changes are significant. The "Effective Date" at the top of this page reflects the most recent update.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Somalink
python.somalink.org
info.somalink.org
+254 [7] 01 396 641

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Last Updated: 02, Nov 2024